Data & Privacy
At 7v7v, we take your privacy seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have as a player based in the Philippines. Please read through this policy before registering or using any part of our platform.
When you register for a 7v7v account, we collect personal details including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old under Philippine gaming regulations, and set up your account correctly. We may also ask for a government-issued ID or other supporting documents during the verification process to comply with anti-money laundering obligations. Any additional information you voluntarily provide when contacting our support team — such as details about a transaction issue or a game query — is also retained to help us resolve your concern efficiently. You are responsible for ensuring that all information you submit is accurate, complete, and kept up to date.
When you access the 7v7v platform through a browser or mobile app, we automatically collect certain technical data about your device and session. This includes your IP address, device type, operating system, browser version, screen resolution, and the pages or game sections you visit during each session. We also record timestamps, session duration, and in-app navigation patterns to help us understand how Filipino players use the platform and where improvements can be made. This data is collected using standard web technologies such as cookies, session tokens, and server-side logging, and is not used to identify you personally beyond what is necessary for platform security and performance. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform function.
All deposit and withdrawal transactions on 7v7v are processed through secure third-party payment providers that operate under their own privacy and security frameworks. We retain records of transaction amounts, dates, payment methods used, and transaction reference numbers for regulatory compliance, fraud prevention, and dispute resolution purposes. We do not store full card numbers or complete bank account details on our own servers — this sensitive financial data is handled exclusively by our certified payment partners. Transaction records may be retained for a minimum period as required by applicable Philippine financial regulations and anti-money laundering laws. If you have questions about how a specific payment provider handles your data, we recommend reviewing their individual privacy policy directly.
The personal data we collect is used primarily to operate and improve the 7v7v platform, process your transactions, verify your identity, and provide customer support. We also use your data to send you important account notifications, security alerts, and — where you have opted in — promotional communications about bonuses and new game releases relevant to players in the Philippines. Aggregated and anonymised usage data may be used for internal analytics to improve platform performance, game selection, and mobile experience. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. All data processing activities are carried out in accordance with applicable data protection laws and the regulatory requirements governing our platform's operation.
7v7v shares your personal data only with trusted third parties who are directly involved in delivering our services, including payment processors, identity verification providers, fraud detection services, and technology infrastructure partners. Each of these partners is contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally required to do so or if disclosure is necessary to protect the rights, safety, or property of 7v7v or its players. We do not transfer your personal data to countries outside the applicable regulatory jurisdiction without ensuring that appropriate data protection safeguards are in place. Any third-party service provider that processes data on our behalf is subject to strict data processing agreements.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in line with our legal and regulatory obligations. Account records, transaction histories, and identity verification documents may be kept for a minimum of five years following account closure, as required under Philippine anti-money laundering and gaming regulations. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the deletion of your account and personal data, we will process your request promptly, subject to any retention obligations that prevent immediate deletion. You can submit a data deletion request by contacting our support team through the platform.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary for the purposes for which it was collected. You also have the right to object to certain types of data processing, to withdraw consent for marketing communications at any time, and to request a copy of your data in a portable format where technically feasible. To exercise any of these rights, please contact our support team through the platform and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. For further guidance on your data rights, the FAQ page contains answers to common questions from Filipino players.
7v7v uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting core functionality such as account access and game loading. Analytics cookies help us understand how players navigate the platform so we can make targeted improvements to the mobile experience and game lobby. You can review and adjust your cookie preferences at any time through your browser or device settings. Continued use of the 7v7v platform after being informed of our cookie practices constitutes acceptance of our use of essential cookies as described in this policy.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include data encryption in transit and at rest, access controls that limit who within our organisation can view sensitive player data, regular security assessments, and monitoring for unusual account activity. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your 7v7v account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact our support team immediately. We will investigate all reported security concerns promptly and take appropriate action.
7v7v reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players through the platform or by email, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how your personal data is being handled. Continued use of the 7v7v platform after any changes to this policy have been published constitutes your acceptance of the updated terms. If you have any questions or concerns about this Privacy Policy or how your data is used, please reach out to our support team or visit the FAQ page for additional guidance.
Last updated: 2025. This Privacy Policy applies to all players using the 7v7v platform in the Philippines. For questions about your data, contact our support team through the platform.
Key Commitments
A quick summary of our core privacy commitments to every Filipino player on the platform.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate and improve your 7v7v experience.
All data transmitted between your device and our servers is encrypted using industry-standard protocols, keeping your account details and transaction records secure at all times.
Filipino players can request access to, correction of, or deletion of their personal data at any time by contacting our support team through the platform.
You can withdraw consent for promotional communications at any time. Essential account notifications will still be sent to keep your account secure and compliant.
We keep your data only for as long as required by law or operational necessity. Once the retention period ends, data is securely deleted or anonymised.
Have a privacy concern or data request? Our support team is available around the clock to assist Filipino players with any questions about how their information is handled.
Common Questions
Here are the most frequently asked privacy questions from players in the Philippines.
Yes, you have the right to request a copy of the personal data that 7v7v holds about your account at any time. To submit a data access request, please contact our support team through the platform and provide sufficient details to verify your identity. We will process your request within a reasonable timeframe and provide the information in a clear, accessible format. Please note that certain data may be withheld where disclosure would conflict with our legal obligations or compromise the security of other players. For more information about your data rights as a Filipino player, the FAQ page is a helpful starting point.
7v7v does not sell or share your personal data with third-party advertisers or unrelated companies. We only share your information with service providers who are directly involved in operating the platform, such as payment processors, identity verification services, and fraud prevention partners. All such partners are bound by strict data processing agreements and are prohibited from using your data for any purpose beyond what is necessary to deliver their specific service. We may also disclose data to regulatory or law enforcement authorities in the Philippines if legally required to do so. Your privacy is a priority, and we take every reasonable step to limit data sharing to what is strictly necessary.
You can opt out of promotional communications from 7v7v at any time by contacting our support team and requesting to be removed from our marketing list. You may also be able to manage your communication preferences directly within your account settings on the platform. Please note that even after opting out of marketing messages, we will continue to send you essential account notifications such as security alerts, transaction confirmations, and important policy updates. These operational messages cannot be disabled as they are necessary to keep your account secure and compliant. If you have any difficulty unsubscribing or managing your preferences, our support team is available to assist you.
Join thousands of Filipino players who trust 7v7v for a secure, mobile-friendly gaming experience. Registration is free and takes just a few minutes. If you have more questions, our FAQ page has everything you need to know before getting started.